Support
Help is Never Far Away
We’re here 24/7, in one way or another
Help Centre
Our help centre is full of step-by-step articles to help all our users.
Each article has been written by our product specialists and is reviewed and updated regularly.
Available 24/7
Password provided at sign up.
LiveChat
Speak to a human.
They’ll answer any pre-sale or post-sale enquiries between 8:30am – 18:00pm GMT.
7 days a week
Dedicated account manager
You’ll be allocated a dedicated account manager when you sign up.
You’ll be able to reach them by email or phone during business hours.
They’ll always aim to respond within 1-2 business days.
5 days a week.
Quick & Easy
We’ll handle the majority of the setting up process. All we’ll need from your school is a populated CSV file (we’ll send the template with instructions).
Spread the positivity
We go the extra mile to ensure Edpreciate doesn’t add to anyone’s workload.
Using advanced technology and human oversight, we swiftly remove any negative or unhelpful content, notifying the school admin of the details.
While rare, this ensures Edpreciate stays focused on raising staff morale and strengthening the team spirit.
Stay In the know Up to date
At the end of each half term or term, we’ll send a brief report covering engagement, posts, interactions (likes, hearts, comments), and boosts & rewards.
As for morale? We can administer a survey, but the best measure is in person.